Customer, project & permit operations

One CRM for every customer, project, permit, and next step.

SimpliCloud CRM gives contractors, property teams, and service businesses one secure workspace to manage relationships and deliver the work behind them.

Role-based access Licensed organizations Secure documents
MS

Good morning, Michael

Operations overview

Active projects184 need attention
Open permits276 inspections due
Customers14212 new this month

Priority work

View all
  • Submit zoning drawings1427 Ridge Avenue · due today
    Permit
  • Follow up with property ownerNorth Broad renovation · 2:30 PM
    Customer
  • Confirm final inspectionSpruce Street storefront · Friday
    Project

Project pipeline

This month
86%on-time milestones

Built for operational work—not just a sales pipeline.

CustomersProjectsPermitsDocumentsReporting

A shared operating picture

See the relationship and the work in one place.

Generic CRMs stop at contacts and opportunities. SimpliCloud CRM connects each customer to the projects, properties, permits, files, decisions, and deadlines that determine whether the work succeeds.

Your team can move from a customer conversation to the exact project record, document, task, or inspection without losing context.

One connected workspace

Everything the team needs to keep work moving.

Start with the core workflows you need today and expand the licensed workspace as your operation grows.

Customer management

Keep contacts, conversations, properties, notes, and next steps together so every interaction starts with context.

Project operations

Track scope, ownership, milestones, blockers, costs, and status from intake through closeout.

Permit tracking

Follow submissions, reviews, inspections, corrections, approvals, and deadlines without chasing spreadsheets.

Document center

Organize plans, contracts, photos, invoices, and approvals around the customer and project they belong to.

Tasks & workflows

Standardize recurring work, assign responsibility, and keep each handoff visible from start to finish.

Reports & insights

See workload, permit status, project risk, customer activity, and performance without building reports by hand.

HP
Customer account

Hartmann & Son

Active
OverviewProjectsPermitsFiles
Open projects5
Permit actions8
Documents34

Inspection confirmedRidge Avenue renovation · today

Revised plans uploadedMarket Street storefront · yesterday

Customer follow-up scheduledNorth Broad project · Friday

A 360-degree business view

Every record keeps its full context.

Open a customer and immediately understand the work attached to that relationship—without asking three people, searching email, or opening five spreadsheets.

  • Customer, property, and project history
  • Permit stages, deadlines, and inspection status
  • Documents and communication tied to the right record
  • Clear ownership and next actions

Designed around real operations

A calmer way to coordinate complex work.

Contractors

Keep jobs moving from lead to final inspection.

Give estimators, office staff, project managers, and field teams one shared operating view.

Property operations

Coordinate owners, properties, vendors, and work orders.

Connect each property to its people, documents, projects, permits, and outstanding decisions.

Project-based teams

Preserve the context behind every commitment.

Keep communication, approvals, tasks, and deliverables aligned across internal and external teams.

Licensed access by design

Your workspace is for your organization—not the open internet.

The public product page explains the platform. The CRM application itself requires an authorized account, an active organization license, and the correct role for each action.

Organization separation

Users and records are scoped to the licensed company workspace.

Roles and permissions

Owners, administrators, managers, and staff receive only the access they need.

Controlled documents

Business files remain connected to authorized customer and project records.

Frequently asked questions

What to know before getting started.

Need help deciding how the CRM should fit your organization? We’ll walk through your current workflow and access needs.

Can anyone create an account?+

No. SimpliCloud CRM is an access-controlled business platform. Organizations are provisioned with an active license, and users join through an administrator or invitation.

How is customer data separated?+

Each organization operates in its own licensed workspace. Application access and records are scoped to the user’s organization and role.

Is the CRM only for sales?+

No. It combines customer management with project execution, permit tracking, documents, tasks, and operational reporting.

How is pricing structured?+

Pricing is based on the organization, number of licensed users, onboarding needs, and enabled capabilities. Contact us for a tailored quote.

Where do existing customers sign in?+

Licensed users sign in through the secure CRM application at crm.simpliholdings.io.

Bring the work together

Give your team one place to know what is happening next.